Terms of Service

Last updated: November 2026

Welcome to Funky Pumpers! These Terms of Service govern your use of our website and the purchase of products from our online store.

By visiting our website or placing an order, you agree to the terms outlined below. Please take a moment to read them before making a purchase.

If you have any questions regarding these terms, please contact us at info@funkypumpers.com.

1. General Information

This website is owned and operated by Funky Pumpers.

Throughout these terms, references to "we", "us" and "our" refer to Funky Pumpers. References to "you" and "your" refer to the customer or website visitor.

We reserve the right to update, amend or replace any part of these Terms of Service at any time. Any changes will be published on this page. It is your responsibility to review this page periodically.

Your continued use of our website following any changes constitutes acceptance of the updated terms, subject to applicable consumer law.

2. Products and Product Descriptions

We make every effort to ensure that product descriptions, photographs, colours and specifications displayed on our website are as accurate as possible.

However, some of our products are handmade, and slight variations may occur.

Handmade Products and Variations

Items such as pump pouches, Lycra bands and other handmade accessories may vary slightly in design, colour, pattern or finish compared with the photographs displayed on our website.

These variations may occur due to material availability, fabric batches and the handmade nature of the products.

We will always aim to make each item as close a match as possible to the product image and description. However, exact matches cannot always be guaranteed.

By purchasing a handmade item, you acknowledge that minor variations may occur.

Limited Edition Products

Many of our handmade products are produced in limited quantities or as limited-edition designs.

Due to the availability of materials and the nature of handmade production, certain products or designs may be discontinued without notice.

Once a limited-edition item has sold out, we cannot guarantee that it will be restocked or reproduced.

3. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products or withdraw items from sale at any time.

In the unlikely event that an item becomes unavailable after you have placed an order, we will contact you to discuss an appropriate resolution, which may include a replacement or refund.

4. Pricing and Payments

All prices displayed on our website are shown in the currency stated at checkout.

We reserve the right to change product prices at any time.

Prices may change due to increases or decreases in manufacturer costs, material prices, supplier charges, production costs or other business expenses.

Any price changes will not affect orders that have already been accepted and confirmed, except where an adjustment is required by law or agreed with you.

Payment must be completed at checkout using one of the payment methods made available through our store.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraudulent activity or an obvious pricing error. If payment has already been taken, an appropriate refund will be arranged.

5. Orders and Order Acceptance

When you place an order through our website, you will receive an order confirmation by email.

This confirmation acknowledges receipt of your order but does not necessarily mean that your order has been accepted.

We reserve the right to cancel an order in circumstances where we are unable to fulfil it, including stock shortages, suspected fraudulent transactions or errors in product information.

If we cancel an order after payment has been taken, you will receive a full refund.

Please ensure that all delivery and contact details provided at checkout are accurate. We cannot be responsible for delivery issues resulting from incorrect information supplied by the customer, although this does not affect your statutory rights.

6. Shipping and Delivery

We aim to dispatch orders within the timeframes outlined in our Shipping Policy.

Delivery times are estimates and are not guaranteed. Although we aim to dispatch orders promptly, delays can occasionally occur due to circumstances outside our control, including postal service delays and missed Royal Mail collections.

All applicable delivery charges and options will be displayed at checkout.

For further information, please refer to our separate Shipping Policy.

7. Returns, Refunds and Cancellations

Our Returns & Refunds Policy explains how to request a return, replacement or refund.

Where applicable, customers have statutory rights under UK consumer protection legislation, including rights relating to faulty, damaged or misdescribed products.

Nothing in these Terms of Service is intended to exclude or restrict your statutory consumer rights.

For further information, please refer to our Returns & Refunds Policy.

8. Subscription and Recurring Purchases

Certain products may be available through subscription or recurring purchase options.

By selecting a subscription, you authorise recurring payments in accordance with the subscription frequency and pricing displayed at checkout.

You can manage or cancel your subscription through your customer account. If you require assistance with cancelling, editing or temporarily pausing your subscription, please contact us at info@funkypumpers.com.

If an order has already been charged and dispatched before your cancellation is processed, the cancellation will take effect from the following scheduled subscription order.

Please refer to our separate Subscription & Purchase Option Cancellation Policy for further information.

9. Product Use and Customer Responsibility

Our products must be used responsibly and in accordance with any instructions, guidance or product-specific information provided.

You are responsible for ensuring that any product purchased is suitable for your intended use.

Please inspect products before use and discontinue use immediately if you notice damage, deterioration or any issue that could affect safe use.

Do not modify products or use them in a manner inconsistent with their intended purpose.

Where products are intended for use by or around children, they must be used with appropriate adult supervision and in accordance with any relevant product safety instructions.

If you have any concerns about the suitability or safe use of a product, please contact us before using it.

10. Liability Disclaimer

We take care to ensure that our products are made and supplied to an appropriate standard. However, products must always be used in accordance with their intended purpose and any accompanying instructions.

To the fullest extent permitted by law, Funky Pumpers shall not be responsible for losses or damage arising from:

• Misuse, improper handling or inappropriate use of our products.

• Failure to follow relevant product instructions or safety guidance.

• Unauthorised alterations, modifications or repairs to products.

• Normal wear and tear or damage caused by neglect.

• Use of products for purposes for which they were not designed.

We do not exclude or limit liability where it would be unlawful to do so.

In particular, nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded under UK law.

Nothing in these terms affects your statutory rights in relation to products that are faulty, unsafe, not as described or not fit for their intended purpose.

11. Intellectual Property and Copyright

All content displayed on the Funky Pumpers website is protected by intellectual property and copyright laws.

This includes, but is not limited to:

• Text and written content.

• Product photographs and images.

• Graphics and illustrations.

• Logos and branding.

• Website design and layout.

• Website code and other digital content.

All intellectual property remains the property of Funky Pumpers or its respective owners, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell or otherwise use any of our text, graphics, logos, photographs, designs or website code without obtaining prior written permission from us.

Unauthorised use of our content or intellectual property may result in legal action.

12. Website Use

You agree to use our website for lawful purposes only.

You must not:

• Use our website in any way that breaches applicable laws or regulations.

• Attempt to gain unauthorised access to our website, servers or systems.

• Introduce viruses, malicious code or harmful technology.

• Interfere with the operation, security or functionality of our website.

• Use our website to engage in fraudulent or misleading activity.

We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been breached.

13. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment providers, delivery services and other external platforms.

These services are provided by independent third parties and may be subject to their own terms and privacy policies.

We are not responsible for the content, availability or practices of third-party websites that we do not control.

14. Privacy and Personal Information

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable UK data protection legislation.

Information provided when placing an order or using our website will be handled in accordance with our Privacy Policy.

Please refer to our separate Privacy Policy for details about how your personal information is collected, used and protected.

15. Events Outside Our Control

We will not be held responsible for delays or failures to fulfil our obligations where these result from circumstances beyond our reasonable control.

Such circumstances may include severe weather, postal disruptions, supplier issues, natural disasters, industrial action, power outages or other unforeseen events.

Where such circumstances affect your order, we will make reasonable efforts to keep you informed and resolve the situation.

This section does not affect any statutory rights or remedies you may have.

16. Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer residing elsewhere in the United Kingdom, nothing in these terms removes any mandatory consumer protections that apply to you under the laws of your country of residence.

Any disputes will be dealt with by the appropriate courts, subject to applicable consumer protection legislation.

17. Contact Information

If you have any questions about these Terms of Service, our products or your order, please contact us.

Funky Pumpers

Email: info@funkypumpers.com

We will always do our best to assist and resolve any queries as quickly as possible.

Thank you for choosing Funky Pumpers!